You must file a lost shipment freight claim with the respective shipper if you product is lost. Customers receive shipping information once the order has been shipped to allow you to know when to expect your products. In addition, we're not responsible for lost shipments. is not responsible for any labor costs incurred as the result of the installation of wrong or defective parts. Unapproved customized orders returned by the customer will be sent back at the customer's expense.įactory Direct Hardware, Inc. We have the capability to customize some orders to our customers needs however these customized orders are nonreturnable and nonrefundable except by manager approval, and subject to a 50% restocking fee. Refunds or exchanges are only available on items that packaging has been opened and cannot be resold as new. Incurred shipping charges are not refundable. Special order products and or non-stock products are considered special orders and are non-refundable. All returned merchandise is subject to a 20% restocking fee. Manager approval is required for any returns after 30 days and may be subject to a higher restocking fee. Within 30 days of order placement, you may return any product purchased from Factory Direct Hardware, Inc., provided that the merchandise is in new condition with original Packaging and accessories. If for any reason you are not satisfied with your shipment we will gladly replace it or accept a return of the merchandise. Our manufactures and suppliers promise to deliver your quality products in excellent condition to your door. We take pride in guaranteeing your satisfaction with every purchase. Ives fs13 full#IVES has produced a full line of quality building hardware for over 120 years Throughout this time, IVES has adhered to the firm convictions of its founder, Hobart B Ives, that the success of a company is dependent on two major factors €” product quality and customer service Today, IVES reputation is known for these core principles Emphasis is also placed on application flexibility and value IVES extensive hardware line includes a variety of pivots, flush bolts, push/pull handles, kick plates, doorstops, hinges and moreĭo not use prints made from this website to mark distances.ĭue to individual printers, dimensions on installation instructions may not print at an accurate scale.įactory Direct Hardware is the fastest growing place to buy products online.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |